FAQs

 

Can I get an order faster?

We are generally able to ship orders within one week of the purchase date, but this is not always the case so please allow 1-2 weeks for shipment. If you need an item faster please contact us before you place an order and we'll let you know if we're able to accommodate your request.

Visit our shipping and policies page for more information. 

Do you take custom orders?

Only occasionally. Visit our contact page to submit a request.

Do you sell wholesale?

Yes, we offer select boards in wholesale quantities. Email shop@gibsonboards.com for an inquiry.

Do you ship internationally?

We currently only offer shipping within the U.S. 

What if an item I want is sold out?

You can send us an email at shop@gibsonboards.com and we will let you know if we’re planning to make the item again and try to let you know the approximate restocking date.

I’d like to sell my items in your shop. How do I go about this?

You can send us a wholesale list with a little bit about yourself to shop@gibsonboards.com.

Why do your boards prices fluctuate?

The price of wood can vary greatly depending on the availability and demand for the material. Since we only source our wood from local lumber yards we are at the mercy of these market forces and we adjust our prices accordingly. 

Is wood sanitary?

Yes. Wood is naturally antimicrobial making it a more sanitary option than a plastic or stone alternative.